The small variation: if you should be seeking exclusive gemstone or unique anniversary gift, Leibish & Co. features a powerful supply of high-quality, colorful, and conflict-free diamonds and gemstones. The family-run company is running online since 1998 with a personal touch with which has made recurring business the world over. Leibish & Co. makes it easy to purchase loose stones or to make use of their free of charge “Design a” device to carry your perfect piece of precious jewelry alive. With years of experience and solid artistry under its belt, Leibish & Co. is on the verge of broadening the supply to watches and other accessories.
Share
When Leibish Polnauer established his first web diamond business in 1998, it took almost a complete time to publish a single picture and description to their web site â but he was a visionary which noticed prospective when you look at the fledgling field of ecommerce. “as he sees the possibility in a notion, he will try everything inside the capacity to progress with-it,” stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish created a successful, family-run process along with his wife and kids helping in authority opportunities. They will have grown a successful internet business with offices positioned throughout the world. Leibish & Co. is actually a leader in special colored diamonds and gemstones being hard to find in other places. Their expensive diamonds will also be conflict-free, that will be a significant factor for a lot of customers.
“People come to us because they look for some thing a little different, one thing a bit more unique than everybody else has,” Benji said.
While Leibish & Co. offers top-notch traditional expensive diamonds, the organization specializes in colourful, unique precious jewelry. When requested the reason why the organization has this type of a high consumer return price, Benji quickly pinpoints the primary reason.
“It really is a variety of excellent items, fantastic service, and precious jewelry crafted to your highest levels of brilliance,” he mentioned. “The jewelry we make is not your daily, mass-produced brand of item. Each piece is custom-made to perfectly fit the diamond or gem chosen of the customer.”
A household Affair With private Service
Leibish & Co. is a genuine household company, with Leibish’s family members playing important functions for the company.
Leibish serves as creator and chairman of this business, while his spouse, Rosi, is the business’ Events management. Their own oldest girl, Chavi, serves as the Lead Jewelry Designer â which can be a huge duty since custom precious jewelry accocunts for more than 50percent regarding the organizations business, Benji stated.
Leibish’s oldest child, Yossi, will be the President of Leibish & Co. Another boy, Shmulik, that is a graduate associated with the Gemological Institute of The united states, may be the fundamental Diamond Buyer for your organization. “Shmulik is, truthfully, certainly most gifted color diamond specialists in the industry,” Benji stated.
Leibish’s daughter Itzik is the businesses COO and operates the New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, will be the business’s CFO.
“As one of the longtime members of the team, I’m able to tell you that, even though there is no relation, they consider me personally, and others, section of their loved ones,” Benji mentioned. “all of us bring our own knowledge to the company, but come together to regularly develop the company.”
Clients are in addition treated like family members at Leibish & Co., where company invests fuel into individual solution and income. “If you have ever handled one particular agent, for example, this is the exact same person you’ll always deal with, whatever you might be phoning or composing in approximately,” Benji mentioned. “do not believe in driving consumers to various departments when they have a concern or specific issue they wish to manage.”
Consumers result from All Over the World
Leibish provides several different sorts of customers: you will find buyers, whom largely store through website, retailers, and those inside trade company, just who usually look at the organization’s primary offices in nyc, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are through the United States. Its subsequent top market is Canada, accompanied by the uk, Australia, Hong Kong, while the remainder of European countries.
Consumers at every level of life shop at Leibish & Co., though nearly all are between the many years of 35 and 54, Benji stated. Additionally, the firm garners approximately 300,000 website visits every month â and keeps most of the customers finding its way back.
“along with a 70per cent return client score, we remain being among the most famous companies in our market,” he mentioned.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries top-quality jewelry, and maintains inventory freedom, specifically for web clients, Benji said. The business offers a huge selection of free diamonds and important gemstones, but their essential goods are personalized jewellery productions.
“We hold a large assortment of multicolor diamond and gem stone jewellery, with some of rarest colors previously observed,” the guy mentioned. “we’re acknowledged most readily useful by our bread-and-butter products â yellowish diamond and green diamond involvement bands. But we sell expensive jewelry of almost every shade, and important gems â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless expensive diamonds, as well, but our very own knowledge is within the arena of shade.”
For clients that something in mind and want help rendering it an actuality, Leibish & Co. provides a “Design yours” jewelry instrument, which Benji stated is actually its preferred product.
“normally, while looking for a special portion, men and women usually wish specific rocks and setting types they have currently fallen crazy about,” the guy stated. The “Design yours” tool enables consumers to construct an item utilising the stone, placing, and metal of their choice.
“It allows them to bring their fantasies alive â with this expertise in workmanship,” Benji told all of us.
Add-ons & New on the web Tools in Store for Leibish & Co.
because looks toward the future, Leibish & Co. is actually gradually moving toward higher-ticket things and item assortment. The company feels comfy branching out over new product lines because of the determination and passion it applies to most appropriate their recent creations.
“we’ve got spoken of adding lots of extras â instance luxury watches, purses, and also pens,” Benji mentioned. “But we made a decision to hold back until we 1st perfected our very own main type of product, and that’s diamond jewelry.”
Leibish & Co. is also researching to continue refining its preferred website, as well. A proven way it intends to boost the internet based knowledge is by introducing augmented real life attributes, that’ll give digital buyers a lot more of an in-store experience.
As a business enterprise featuring its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional business which views modification since different, not the rule.